How will I receive my order?

Depending on what you have purchased 1 of 2 things will happen. If you purchased a digital download, once the payment has been processed (usually within a few minutes), you will be able to download the file from the order confirmation page. If you purchased an actual print that will be shipped to you, a wood bead garland, wooden poster hanger or wall hooks, they will be sent to you in the specified time frame.

1. Did you check your spam folder? 2. Did you check the email address you entered when ordering? 3. Sometimes the payment is slow to process. Just wait a few minutes and check your email again. 4. In the highly unlikely event that you haven’t received your purchase, please email me at thesebarewallsprints@gmail.com and I will send it to you myself.

All printable files are designed to be printed on your home printer, a copy shop or at an online print company like Shutterfly or MPix.com. If printing at home, a color inkjet or laser printer will work best.

No, you can print it out as many times as you like! Remember, these files are for your personal use only and can not be redistributed!

You can pay via PayPal or credit/debit card (Visa, MasterCard, Discover and American Express). You do not need a PayPal account to pay via PayPal. PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.

Yes, we do! In the past we only offered digital prints, but we've added actual prints that will be mailed to you for most print options. If that option is not available as you order, please contact us!

Absolutely! We love collaborations, so please feel free to email thesebarewallsprints@gmail.com with inquiries.

Our studio is constantly designing prints and putting them in our shop as fast as we can. Your best bet is to follow us on social media to find out when new products are released. Our Instagram account is @thesebarewalls.

All of our products are designed by Kelly in Ankeny, Iowa.

Orders are FINAL for all digital products. We WILL NOT offer any reimbursement. We do this because once you make your purchase, you can download your digital product immediately. It would not be fair to us that you purchase the product, download the product and then ask for a refund. For print orders, poster hangers, wall hooks and wooden bead garland, it will depend on case by case basis. We strive to make sure you are satisfied in every way possible!